Former AT&T employees are blowing the whistle on the company, accusing higher-ups at the telecommunications giant of pushing its sales team to aggressively sign up customers for its streaming service DirecTV Now, leading to consumers paying for unexpected charges.
Hawaii News Now spoke with several AT&T employees, including some who were fired for engaging in the very behavior that they claim management encouraged. The employees called the tactics used unethical and said they were encouraged to “manipulate sales.”
Per the report—which cites several employees including Abraham Buonya, AT&T’s top salesman in the state of Hawaii for two years—the company engaged in several different questionable practices in an effort to try to sign up customers to DirecTV Now, the company’s streaming service that reportedly has 1.46 million subscribers.
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